Privacy Statement
We value the privacy and safety of all our customers as well as all
visitors to our web site. We have prepared this page to let you
know what we do with the information you entrust us with. If you
have any further questions we can answer about privacy issues, please
contact us as follows:
By Electronic Mail
for privacy related questions.
By Postal Mail
RPM Total Vitality
Attn: Privacy Officer
18032 Lemon Drive, Suite C
Yorba Linda, CA 92886-3386
Information gathered at Our Web Site
IP Addresses & Browser Identification
In order to access our web site, you must utilize a computer that is
connected to the Internet using a protocol named TCP/IP. IP
addresses are unique identifiers in so as far as they are assigned to
your dial-up, ISDN or DSL connection session and/or are assigned to
your residence, business, university or corporation. When accessing the
internet, web browsers publish their version information and W3C
compliance levels, the origin (and reply) IP address and information
regarding the session request. The hosting site for the RPM Total Vitality websites
(rpmtv.com and rpmtotalvitality.com) collects this information as well as records the pages visited
by each session into an access log consistent with industry standard
logging practices.
The staff of RPM Total Vitality has access to reports that identify
the volume of website activity grouped and sorted by this information.
These reports are used only to determine the popularity of our
individual web pages and/or the demographic location of visitors to our
sites.
Collection and Use of User Identifiable Information
RPM Total Vitality uses personally identifiable information in a
limited number of ways. We use this information to complete online
transactions. For instance, if you purchase a product at RPM Total
Vitality, we use the information you provide us to process your order,
or if you contact us for help we will use this information to contact
you. We use this information to notify you if you've won a contest or
promotional giveaway. Information we collect is used to send you e-mail
updates and newsletters about our business and web sites.
Your personal information is stored in encrypted and password
protected files on our webserver (a protected computer system).
If you chose to create an account with us, you may make changes to your
information anytime using the Account Name and Password you specified.
An RPM Total Vitality online account allows you to conveniently
order with us in the future by eliminating the need to retype your
Shipping and Billing address information.
Credit card information is not permanently stored with your RPM
Total Vitality online account. Your credit card information
is stored with your order. When your order has been completely
fulfilled and confirmed delivered, your credit card information is
deleted.
We do not directly collect any information from our visitors that
would allow us to associate them with any particular navigation pattern
on our websites. We do not make any attempt to capture and/or
associate IP Addresses or Browser Session information with the User
Identifiable Information provided in conjunction with sales transaction
or other webpage access. However, it is obvious to us that, when
placing an order or registering with us, the user must have visited the
corresponding web pages.
Cookies
Cookies are pieces of information that a Web site stores on your
computer while you are viewing it. These pieces of information allow
the website to remember important information that will make your use
of that site more useful. The information gathered and stored in the
cookie can be transmitted back to the hosting site at a later date or
time.
The RPM Total Vitality website does not directly employ the use of
cookies. Cookies are utilized by Third Party Service providers
that we do business with.
Third Party Cookies
When you make a purchase in our Online Store, your session and
product selection information are stored in cookies named:
username@pwww.rpmtotalvitality.com
and username@pro?.abac.com
These cookies are created in order to optimize your shopping
experience. The data in these cookies, allows you to shop for
multiple items, to change quantities, to delete unwanted items and to
exit your shopping session and return at a later time or date without
losing the items in your shopping cart. When you elect to checkout, the
contents of this cookie (your shopping cart) are sent to our secure
order server hosted at aplus.net. When your order processing is
completed, the contents of this cookie are erased. When you elect to
empty your shopping cart, the contents of this cookie are erased. At no
time is any personal information collected about you stored in a
cookie.
Online Store Activities
If you wish to order items using our online shopping cart, you will
need to have cookies enabled on your web browser. Cookies are text
files we place in your computer's browser to store your preferences as
you shop. Cookies do not, by themselves, tell us your email address or
any other personally identifiable information.
When you make a purchase at our online store, we request payment
information via our secured sales order web-server. This
information is in turn, received via a secured order transaction with
our sales order web-server. An original purchase receipt will be
mailed to you at the time the order is fulfilled.
Online Security
Our secure server software (SSL) encrypts all your personal
information including credit or debit card number and your name and
address, using PGP (Pretty Good Privacy), which has for some time been
the most widely used encryption system for e-commerce websites. The
encryption process takes the characters you enter and converts them
into bits of code that are then securely transmitted over the Internet
to our computers.
Be sure to check for the "Secured Access Established" icon in your
browser when you are sending private information across the internet.
This will usually be the symbol of a lock in the status bar of your
browser.
None of our customers have reported fraudulent use of their credit
card data as a result of purchases made with us.
Collection of Information from Children
We do not knowingly collect information from children who may visit
our website. If it comes to our knowledge that a child under the age of
13 has registered information with us, we will comply with all local,
state and government regulations regarding the information collected
and its disposition.
Website Access by Children
There is no objectionable or child inappropriate material located on
our website. We highly recommend that parents share in their children's
web and internet access as a family activity.
Organizations That Help Protect the Security and Safety of Our
Visitors and Our Sites
We will give out personal information we have collected as required
by law, for example, to comply with a court order or subpoena; to
enforce our Terms of Service, or site usage rules; or to protect the
safety and security of Visitors and our sites.
Internet Safety
GetNetWise is an online resource for families that, with the click
of a mouse, will deliver information and tools needed to guide children
to a safe, enriching experience online. Functioning as an interactive
directory, GetNetWise contains aggregated and syndicated content that
can be found by clicking on the blue-and-white GetNetWise logo below.
It is the result of a broad industry effort to create an online
environment where families feel empowered with the tools and
information they need to safeguard children while providing access to
an unprecedented wealth of global resources, information, and contacts
available on the Internet.
Home
